HarmonizeHQ Support

General - Getting Started 18

• How do I invite new users on my team to start using AttendanceBot?
• How do I learn more about the product?
• How to upload medical certificates for sick time
• API Documentation
• How do I unlock the timesheet that's approved?

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General - Configuration and Admin 40

• How do I add admin users?
• How to use shift management and create shifts for your team
• How to copy shift schedules
• How to generate a report with specific filters
• How to inactivate users?

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General - Billing, subscription and invoices 10

• Billing - how does adding or removing users affect my billing?
• Billing - how do I download past invoices or receipts?
• Billing - can I get a discount as a non-profit organization using AttendanceBot?
• How long is my AttendanceBot trial?
• How to cancel my AttendanceBot subscription

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Microsoft Teams - Getting Started 8

• How to install AttendanceBot in Microsoft Teams
• How do I find my missing employee profile on the dashboard? (MS Teams)
• How to add new users in Microsoft Teams
• Where can I find new users on AttendanceBot? (Microsoft Teams)
• How do I remove AttendanceBot from a specific workspace?

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Microsoft Teams - Vacation tracking 15

• How to apply for time off or leave using AttendanceBot in Microsoft Teams
• How to set-up different leave types and leave accrual policies in AttendanceBot (Microsoft Teams)
• How to view quick leave statuses in Microsoft Teams
• How to integrate your AttendanceBot calendar in Microsoft Teams
• How to configure Microsoft Teams channel announcements and notifications for upcoming AttendanceBot leaves

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Microsoft Teams - Time Tracking 14

• How to manage AttendanceBot timezone for Microsoft Teams employees
• How to configure punch in/out alerts for reportees (Microsoft Teams)
• How to view employee status on a dashboard or in Microsoft Teams
• How to punch for Lunch and Breaks on Microsoft Teams?
• How to round punch timings to the nearest minute, 7 minutes, 15 minutes, half hour, or hour (Microsoft Teams)

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Hangouts - General 0

Hangouts - Administrator 0

Slack - Getting Started 12

• How do I install AttendanceBot in Slack?
• How do I add or change my approving manager?
• How do I find my missing employee profile on the dashboard? (Slack)
• How to manage AttendanceBot timezone for Slack employees
• How to deactivate a user in AttendanceBot

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Slack - Vacation Tracking 21

• How can I apply for leave in Slack with AttendanceBot
• How to request hourly or half day leave
• How to apply leave on behalf of employee on Slack as admin/manager
• How to change or edit an existing approved leave in Slack?
• How to cancel / retract / rescind / delete a leave request in Slack

View all 21

Slack - Time Tracking 21

• How to track time in Slack using AttendanceBot
• How do I apply for lunch or break with AttendanceBot in Slack?
• How to track time spent on a project, task, or client
• How to edit or delete punch in and out times
• How do I get the summary or timesheet report?

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AB Web - General 0

Support - Contact us! 3

• How can I get help from AttendanceBot support?
• Ticket Response Time
• How do I schedule a demo with you?

Gusto - Getting started 2

• How to send hours to Gusto for payroll
• How do you pass hours for contractors from AttendanceBot to Gusto?

Jira - Getting started 1

• How to integrate Jira with AttendanceBot

FAQ 20

• What all can ExpenseTron do?
• How to modify an expense
• What are the supported currencies?
• Can ExpenseTron scan bills/receipts?
• How can I get my expense and purchase report?

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Getting Started 1

• What does ExpenseTron do?

Xero 4

• How to integrate ExpenseTron with Xero?
• How does ExpenseTron sync my expenses in Xero?
• How to disconnect my Xero from ExpenseTron?
• Can ExpenseTron access all my accounting data in Xero?

QuickBooks 5

• How does ExpenseTron sync my expenses in QuickBooks?
• How to disconnect my QuickBooks from ExpenseTron
• How secure is my accounting data?
• How to integrate ExpenseTron with QuickBooks?
• Can ExpenseTron access all my accounting data in QuickBooks?

General FAQs 8

• Getting started - Setting up OfficeAmp - defining offices, categories and owners
• How do I create an issue for my office manager?
• It’s been a while since I created the issue, can I ask for an update?
• How will I know when my issue has been resolved?
• How do I upload an attachment while creating an issue in OfficeAmp?

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Office Manager FAQs 5

• I just installed the bot but I am not the office manager, what do I do?
• How will I know when a colleague of mine creates a new issue?
• How do I assign an issue to another person in my team?
• Can I send an update to the original creator of an issue?
• Are there any reports I can download?

Contact us! 2

• How can I get help from OfficeAmp support?
• I have some questions/feature request, what do I do?